Privacy Policy

Effective Date: 13.02.2025

1. Introduction

Welcome to Kweet (“we,” “our,” or “us”), a tool that helps nonprofits get new donors via social media. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website, mobile applications, and related services (collectively, the “Service”). By using Kweet, you consent to the collection and processing of your information in accordance with this Policy. If you do not agree with our policies, please do not use our Service.

2. Definitions

For purposes of this Privacy Policy:

“Personal Data” means any information relating to an identified or identifiable natural person.
“Usage Data” means data collected automatically either generated by your use of the Service or from the Service infrastructure (e.g. log files, IP addresses, browser type).
“Cookies” are small files stored on your device that help us analyze web traffic and improve our Service.

3. Information We Collect

3.1. Information You Provide Directly

When you register or use our Service, we may collect personally identifiable information, including:

Name
Email address
Phone number
Profile information (e.g., username and profile picture)
Billing and payment details (if you subscribe to a paid plan)
Organization details:
- Organization name
- Organization website
- Organization cause

You may also provide additional information when contacting our support team, filling out forms, or participating in surveys and promotions.

3.2. Information Collected Automatically

When you access or interact with Kweet, our systems automatically collect certain technical and usage data, such as:

IP address, device identifiers, and browser type
Operating system and network information
Date and time stamps and pages visited
Information gathered through Cookies and similar tracking technologies

3.3. Cookies and Similar Technologies

We use Cookies, web beacons, and similar technologies to:

Enhance your experience and remember your preferences
Analyze website traffic and usage patterns
Serve targeted advertisements

You can set your browser to refuse Cookies, but please note that some parts of our Service may not function properly without them.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

3.4. User-Generated Content & Personal Data

User Content: When you use Kweet, you may provide content such as text prompts, drafts of posts, or other materials (“User Content”). We store this content securely to provide you with our services, such as generating and managing posts. We do not use your User Content to train our AI models or share it with other entities.
Communication Information: If you communicate with us, such as via email, we may collect Personal Data like your name, contact information, and the contents of the messages you send (“Communication Information”).

3.5 AI: Data protection provisions about the use of OpenAI API for AI features and content

We have integrated components utilizing OpenAI’s API. The operating entity of OpenAI is OpenAI LP, headquartered at 3180 18th St, San Francisco, California 94110, USA.

When utilizing features powered by OpenAI’s API, certain data may be transmitted to OpenAI for processing purposes. This data may include text input, metadata associated with requests, and information necessary for API authentication and usage tracking.

The transmission of data to OpenAI is solely for the purpose of utilizing AI services provided by the API. The controller may transfer such data to OpenAI as part of the contractual agreement for accessing API services.

OpenAI may collect and process data in accordance with its own privacy policies and terms of service. Users utilizing features powered by OpenAI’s API should review OpenAI’s privacy policy for information on data handling and processing practices.

The data subject may have options to manage privacy settings or preferences related to data processing by OpenAI. However, certain data may be necessary for the proper functioning of AI-powered features and cannot be revoked without affecting functionality.

For further information on OpenAI’s data protection practices, users may refer to OpenAI’s Privacy Policy https://openai.com/policies/privacy-policy.

4. How We Use Your Information

We process your information for various purposes, including:

Providing and Maintaining the Service: Enabling account creation, managing subscriptions, and offering customer support.
Improving the Service: Analyzing usage data to enhance functionality, performance, and security.
Communication: Sending you service updates, newsletters, marketing communications (with your consent), and responding to inquiries.
Legal and Security Purposes: Detecting, preventing, and investigating potential violations, fraud, or security breaches, and complying with legal obligations.

Note: We do not use your data to train AI models or for any purpose beyond providing and improving the Service.

5. Disclosure of Your Information

5.1. Third-Party Service Providers

We may share your Personal Data with trusted third-party vendors who perform functions on our behalf, such as hosting, payment processing, analytics, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it.

5.2. Legal and Regulatory Requirements

We may disclose your information if required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Kweet, our users, or others.

5.3. Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred to a successor entity. In such cases, the successor will be bound by the terms of this Privacy Policy.

5.4. No Sale of Personal Data

We do not sell, trade, or otherwise transfer your Personal Data to third parties for their marketing purposes without your explicit consent.

6. Data Security and Retention

6.1. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6.2. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Usage Data may be retained for a shorter period unless needed for security or performance improvements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and review your Personal Data
Request correction or deletion of inaccurate or incomplete information
Object to or restrict processing of your Personal Data
Request data portability
Withdraw consent (where applicable) without affecting the lawfulness of processing prior to withdrawal. To exercise your rights, please contact us at founders@getkweet.com.

8. International Data Transfers

Your Personal Data may be transferred to and maintained on servers located in countries with data protection laws that differ from those in your country. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Specific provision for EEA, UK and Swiss residents

Under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”), we are considered a data controller with respect to the Services we provide to you, or with respect to the information you provide us as a job candidate. If you are a resident of a territory in the European Economic Area (“EEA”), the United Kingdom or Switzerland, we base our processing of Personal Data as a data controller on the following lawful grounds:

Performance of a contract with you when we provide and maintain our Services. When we process your account information, Content, and technical information solely to provide our Services to you, this information is necessary to be able to provide our Services. If you do not provide this information, we may not be able to provide our Services to you.
Our legitimate interests in protecting our Services from abuse, fraud, or security risks, or in developing, improving, or promoting our Services. This may include the processing of account information, Content, and Technical Information.
Your consent when we ask for your consent to process your Personal Data for a specific purpose that we communicate to you. You have the right to withdraw your consent at any time.
Compliance with our legal obligations when we use your Personal Data to comply with applicable law or when we protect our or our affiliates’, users’, or third parties’ rights, safety, and property.

At any time, you can contact our team and request to exercise your rights in accordance with the provisions provided bylaw:

You are entitled to access the Personal Data that we keep about you together with information about how and on what basis the Personal Data is being processed and to rectify when such information is inaccurate. If you find that the Personal Data related to you is not accurate, complete or updated, then please provide us the necessary information to correct it.
You can contact us if you want to withdraw your consent to the processing of Personal Data related to you. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to request to delete or restrict access to Personal Data related to you in limited circumstances as described under the GDPR, subject to certain exceptions. If we need to delete Personal Data related to you following your request, it can take time until we completely delete residual copies of Personal Data related to you from our active servers, from our backup systems, and from third-parties.

If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions under applicable law, you are entitled to request to be informed that third parties that hold Personal Data related to you, in accordance with this privacy policy, will act accordingly.

You are entitled to request the transfer of Personal Data related to you in accordance with your right to data portability.
You are entitled to object to the processing of Personal Data related to you, for example in relation to direct marketing.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.
You have the right to obtain a copy of or access to safeguards under which Personal Data related to you is transferred outside of the EEA.
You have a right to lodge a complaint with a data protection supervisory authority.

Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and location. We will ask you to provide us credentials to make sure that you are who you claim to be and will further ask you questions to understand the nature and scope of your request. We will look into your inquiry and make good-faith efforts to respond promptly.

Where we process Personal Data as part of the Services, as a data processor of our users, we are committed to assist our data controllers to fullfil the above mentioned rights under the GDPR.

U.S. State Law Disclosures

Several U.S. states have enacted privacy laws to grant new privacy rights to their residents.

To the extent provided for by local law and subject to applicable exceptions, individuals may have privacy rights in relation to their Personal Data including the following:

· Access their information

· Correct their inaccurate information

· Opt out if a business “sells” their information, uses or shares it for certain advertising purposes, or profiles them to make decisions with legal or similarly significant effects

· Be notified about a business’s data practices

· Nondiscrimination for exercising their privacy rights

· Delete their personal information

9. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect Personal Data from children under 18. If you believe we have inadvertently collected such data, please contact us so that we can take steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Effective Date.” Your continued use of the Service after any changes indicates your acceptance of the revised Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: founders@getkweet.com